Evaluasi Tingkat Kesiapan Infrastruktur Pemerintah Kota Bogor dalam Menunjang Penerapan E-Government (Technology Infrastructure Readiness Assessment of Bogor Municipality in Supporting E-Government Implementation)
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Abstract
Penelitian ini melakukan evaluasi tingkat kesiapan inftrastruktur penunjang local e-government Pelayanan Administrasi Terpadu Kecamatan (PATEN) di Kota Bogor dengan menggunakan framework COBIT 5. Pengukuran tingkat kesiapan infrastruktur pada penelitian ini menggunakan 5 proses COBIT. Proses tersebut adalah manajemen inovasi, manajemen ketersediaan dan kapasitas, manajemen aset, manajemen konfigurasi, dan mengelola keamanan layanan. Tiga proses pertama dilakukan di Kecamatan dan Diskominfo, dua proses terakhir hanya dilakukan Diskominfo. Dari masing-masing proses, rata-rata tingkat kematangan infrastruktur Kecamatan berada pada level 1 dan 1 Kecamatan berada pada level 2. Untuk Diskominfo proses manajemen inovasi, manajemen ketersediaan dan kapasitas dan manajemen konfigurasi berada pada level 3, manajemen aset berada pada level 2, mengelola keamanan layanan berada pada level 1.
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