Evaluasi Program Pengembangan Sumber Daya Manusia (Studi pada Program Pelatihan di BPSDMP Kominfo Jakarta)
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Abstract
This study aims to evaluate the online training program organized by the BPSDMP Kominfo Jakarta Ministry of Communication and Informatics with 3 (three) steps: evaluating reactions, learning levels, and behavior. The research was conducted with a post-positivistic approach using a mix-methods sequential exploratory design. The data was collected using online survey to 119 respondents who participated in the training. Then, 37 from these respondents were selected and interviewed by telephone. The result shows that the reaction aspect gave unsatisfactory results because there were not enough respondents who gave good ratings. In the learning aspect, this training was succeeded in providing new knowledge, self-confidence, and motivation for participants to implement their knowledge. In evaluating the aspects of behavior and application of knowledge, there are still quite a few who have not applied and utilized their knowledge in their daily activities. The study then concluded that in general this training received a positive response and needed to be continued with some improvements. This study recommends a number of improvements for further training and human resource development programs.
Penelitian ini bertujuan untuk mengevaluasi program pelatihan daring yang diselenggarakan BPSDMP Kominfo Jakarta Kementerian Komunikasi dan Informatika dengan 3 (tiga) tahapan, yaitu mengevaluasi reaksi, tingkat pembelajaran, dan perilaku. Penelitian dilaksanakan dengan pendekatan post-positivistik menggunakan desain mix-methods sequential exploratory. Pengumpulan data dilakukan dengan metode survei daring kepada 119 responden yang menjadi peserta pelatihan. Kemudian sebanyak 37 orang dari responden tersebut dipilih dan diwawancari melalui telepon. Hasil evaluasi pada aspek reaksi belum menunjukkan hasil yang cukup memuaskan sebab tidak cukup banyak responden yang memberikan penilaian yang baik. Pada aspek pembelajaran, pelatihan ini berhasil memberikan pengetahuan baru, keyakinan diri, dan motivasi bagi peserta untuk mengimplementasikan pengetahuannya. Pada evaluasi aspek perilaku dan penerapan pengetahuan, masih cukup banyak yang belum menerapkan dan memanfaatkan pengetahuannya dalam aktivitas keseharian. Hasil penelitian ini menyimpulkan bahwa secara umum pelatihan ini mendapatkan respon yang positif dan perlu dilanjutkan dengan sejumlah perbaikan. Studi ini merekomendasikan beberapa perbaikan untuk peningkatan program pengembangan SDM kedepan.
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