Evalusi Kinerja Tata Kelola Teknologi Informasi terhadap Sistem Aplikasi Elektronik Program Keluarga Harapan dengan COBIT 5
DOI:
https://doi.org/10.31504/komunika.v10i1.3529Keywords:
COBIT 5, DSS, MAE, Sistem E-PKH.Abstract
Penelitian ini melakukan evaluasi dan identifikasi terkait proses dari kinerja tata kelola Teknologi Informasi (TI) terhadap aplikasi Elektronik Program Keluarga Harapan (E-PKH) dengan COBIT 5 yang pada implementasinya masih banyak kekurangan yang berimbas pada kurang maksimalnya kinerja Sumber Daya Manusia (SDM) PKH dalam pelaksanaan program keluarga harapan Kementerian Sosial di Kota Semarang. Data diperoleh dari hasil kuesioner, di mana topik pembahasan mengarah pada penggunaan dari proses domain COBIT 5 yaitu Deliver, Service and Support (DSS) serta domain Monitor, Evaluate, and Assess (MAE). Hasil evaluasi dari kinerja aplikasi E-PKH dengan COBIT 5 untuk 30 responden menunjukkan pada domain DSS01 (Manage Operation) level kapabilitas mencapai rata-rata nilai 0,79, yang berarti semua kegiatan operasional berdasasarkan standar COBIT 5 sudah terlaksana, di samping itu masih ada beberapa catatan yang perlu ditingkatkan, baik dari infrastruktur Teknologi Informasi yang sudah ada atau dengan dilakukannya kerjasama dengan pihak ketiga yang sudah berpengalaman untuk meningkatkan standar kualitas dari infrastruktur Teknologi Informasi. Domain DSS04 (Manage continuity) level kapabilitas dengan nilai 0,98 dari nilai ini Direktorat Jaminan Sosial yang menaungi Program Keluarga Harapan memerlukan sebuah manajemen untuk penanganan kemampuan atau skills dari SDM Program Keluarga Harapan dalam menjalankan bisnis proses yang lebih baik dari sistem yang ada.
References
AB, M., Prihandoko, -, E, P., & C, W. (2017). Analyzing COBIT 5 IT Audit Framework Implementation using AHP Methodology. JOIV : International Journal on Informatics Visualization, 1(2), 33. https://doi.org/10.30630/joiv.1.2.18
Andry, J. F. (2016). Performance Measurement of Information Technology Governance: A Case Study. Jurnal Sistem Informasi (Journal of Information, 12, 90–94. https://cloud.politala.ac.id/politala/1. Jurusan/Teknik Informatika/19. e-journal/Jurnal Nasional TI/Jurnal Sistem Informasi (Journal of information systems)/Volume 12/Nomor 1/452-Article Text-1313-3-10-20170831_VISUALIZATION OF ONTOLOGY-BASED DATA WAREHO
Andry, J. F., & Setiawan, A. K. (2019). It Governance Evaluation Using Cobit 5 Framework on the National Library. Jurnal Sistem Informasi, 15(1), 10–17. https://doi.org/10.21609/jsi.v15i1.790
Choi, W., & Yoo, D. (2009). Assessment of IT governance of COBIT framework. Communications in Computer and Information Science, 62, 82–89. https://doi.org/10.1007/978-3-642-10580-7_13
Durachman, Y., Chairunnisa, Y., Soetarno, D., Setiawan, A., & Mintarsih, F. (2017). IT security governance evaluation with use of COBIT 5 framework: A case study on UIN Syarif Hidayatullah library information system. 2017 5th International Conference on Cyber and IT Service Management, CITSM 2017. https://doi.org/10.1109/CITSM.2017.8089302
Fauzan, R., & Latifah, R. (2015). Audit Tata Kelola Teknologi Informasi Untuk Mengontrol Manajemen Kualitas Menggunakan Cobit 4.1 (Studi Kasus : PT Nikkatsu Electric Works). Jurnal Teknik Informatika Dan Sistem Informasi, 1(3), 235–244. https://doi.org/10.28932/jutisi.v1i3.402
Hakim, A., Saragih, H., & Suharto, A. (2014). Evaluasi Tata Kelola Teknologi Informasi Dengan Framework COBIT 5 Di Kementrian ESDM (Studi Kasus pada Pusat Data dan Teknologi Informasi ESDM). Jurnal Sistem Informasi, 10(2), 83–86.
Harefa, K. R. P., & Legowo, N. (2017). The governance measurement of information system using framework cobit 5 in automotive company. Proceedings - 2017 International Conference on Applied Computer and Communication Technologies, ComCom 2017, 2017-Janua, 1–6. https://doi.org/10.1109/COMCOM.2017.8167104
Huang, Z., Zavarsky, P., & Ruhl, R. (2009). An efficient framework for IT controls of bill 198 (Canada Sarbanes-Oxley) compliance by aligning COBIT 4.1, ITIL v3 and ISO/IEC 27002. Proceedings - 12th IEEE International Conference on Computational Science and Engineering, CSE 2009, 3, 386–391. https://doi.org/10.1109/CSE.2009.336
ISACA. (2012). Enabling Processes. In Cobit 5.
Juiz, C., Guerrero, C., & Lera, I. (2014). Implementing Good Governance Principles for the Public Sector in Information Technology Governance Frameworks. Open Journal of Accounting, 03(01), 9–27. https://doi.org/10.4236/ojacct.2014.31003
Peraturan Menteri Sosial Nomor 1 2018 Tentang Program Keluarga Harapan, Pub. L. No. 1 (2018).
Kuntadihardja, C. H., & Tanaamah, A. R. (2019). Analisis Audit Sistem Informasi Berbasis COBIT 5 Pada Subdomain APO11 Manage Quality. Jurnal SITECH : Sistem Informasi Dan Teknologi, 2(1), 109–120. https://doi.org/10.24176/sitech.v2i1.3492
Purbawangsa, I. N., EkoDarwiyanto, ST., M., & KemasRahmat S.W., ST., M. E. (2014). EvaluasiSistem E-Government Kota Denpasar Menggunakan Framework COBIT 5 pada Domain Monitor, Evaluate and Assess (MEA). 1(1), 1–10.
Putri, M. A., Aknuranda, I., & Mahmudy, W. F. (2017). Maturity Evaluation of Information Technology Governance in PT DEF Using Cobit 5 Framework. Journal of Information Technology and Computer Science, 2(1), 19–27. https://doi.org/10.25126/jitecs.20172123
Santos, L. C., & Santos, C. D. dos. (2017). A study on the impact of non-operational mechanisms on the effectiveness of public information technology governance. Revista de Administração, 52(3), 256–267. https://doi.org/10.1016/j.rausp.2017.05.005
Saridewi, A. I., Wiharta, D. M., & Sastra, N. P. (2018). Evaluation of Integrated University Management Information System Using COBIT 5 Domain DSS. 2018 International Conference on Smart Green Technology in Electrical and Information Systems: Smart Green Technology for Sustainable Living, ICSGTEIS 2018 - Proceeding, 7, 210–214. https://doi.org/10.1109/ICSGTEIS.2018.8709144
Sarno, R (2009). Audit System and Information Technology. In Audit System and Technology Information. Insitute Technology of Surabaya Publisher. Surabaya, Indonesia.
Wella. (2016). Audit Sistem Informasi Menggunakan Cobit 5 . 0 Domain DSS pada. ULTIMS InfoSys, VII(1), 38–44.
Wulandari, S. A., Dewi, A. P., Rizki Pohan, M., Sensuse, D. I., Mishbah, M., & Syamsudin. (2019). Risk assessment and recommendation strategy based on COBIT 5 for risk: Case study sikn Jikn helpdesk service. Procedia Computer Science, 161, 168–177. https://doi.org/10.1016/j.procs.2019.11.112
Downloads
Additional Files
Published
Issue
Section
License
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal’s published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.
