Factors Influencing the Success of E-Commerce Adoption at Perum BULOG
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Abstract
E-commerce is a major force in driving the world's digital economy. Indonesia has an important role in developing e-commerce, especially in Southeast Asia. However, several organizations in Indonesia have experienced difficulties in the process of the e-commerce adoption stage, which often leads to failure. This paper aims to predict the factors that influence e-commerce adoption. The quantitative research method was used to test the hypothesis statistically (SEM-PLS). TOEI model (TOE framework and individual context of UTAUT theory) proposed to predict the factors that influence the e-commerce adoption by Perum BULOG. It was found that the technology context (relative advantage, compatibility, and complexity) positively affected e-commerce adoption. So, organizations need to consider technology as a main predictor and accelerator in the success of the e-commerce adoption stage. The other contexts (organizational, environment, and individual) were found to have no relationship with e-commerce adoption.
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