Determinan Karakteristik Konten dan Pengaruhnya terhadap Penerimaan Pengguna pada Aplikasi Travelation
Article Sidebar
Read Counter : 1696
Download : 1078
Main Article Content
Abstract
Inovasi selama pandemi adalah sebuah keharusan bagi perusahaan. Hal ini juga berlaku bagi perusahaan yang bergerak di bidang jasa kebandarudaraan. Aplikasi Travelation merupakan inovasi PT. Angkasa Pura 2, yang dikembangkan dengan tujuan untuk memudahkan pengurusan perjalanan. Tujuan penelitian ini adalah untuk menganlisis pengaruh karakteristik konten dengan penerimaan pengguna pada aplikasi Travelation. Penelitian menggunakan pendekatan kuantitatif, dengan metode survei online. Hasil penelitian menunjukkan, dari kelima karakteristik konten, yakni keuntungan, kesesuaian, kerumitan, observabilitas, dan akurasi data, dapat diterima dengan baik oleh pengguna. Pengguna juga merasa bahwa aplikasi Travelation memberikan manfaat sehingga menerima kehadiran aplikasi berbasis web itu. Pengujian hipotesis membuktikan, terdapat pengaruh antara karakteristik konten dengan penerimaan pengguna. Untuk perbaikan, aplikasi Travelation diharapkan memperbarui informasi serta meningkatkan keakuratan data.
Article Details
Authors who publish with this journal agree to the following terms:
- Copyright on any article is retained by the author(s).
- Author grant the journal, right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work’s authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal’s published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.
- The article and any associated published material is distributed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License
References
Alusyanti Primawati. (2015). Kajian Kesiapan dan Penerimaan Teknologi Aplikasi Google Documents untuk Penyelesaian Tugas Kelompok Siswa. Seminar Nasional Cendekiawan, 2010, 1–11.
APJII. (2020). Buletin APJII. In Asosiasi Penyelenggara Jasa Internet Indonesia (p. 1). https://apjii.or.id/content/read/104/503/BULETIN-APJII-EDISI-74---November-2020
Arnus, S. H. (2015). Computer Mediated Communication (CMC), Pola Baru Berkomunikasi. Al-Munzir, 8(2), 275–289. https://ejournal.iainkendari.ac.id/index.php/al-munzir/article/view/744/680
Brandau-Brown, F. E. (2014). Kevin B. Wright & Lynne M. Webb (Eds.), Computer-Mediated Communication in Personal Relationships. Southern Communication Journal, 79(4), 364–366. https://doi.org/10.1080/1041794x.2014.935254
Budiargo, D. (2015). Berkomunikasi Ala Net Generation. Elex Media Komputindo.
Carter, L., & Campbell, R. (2011). The impact of trust and relative advantage on internet voting diffusion. Journal of Theoretical and Applied Electronic Commerce Research, 6(3), 28–42. https://doi.org/10.4067/S0718-18762011000300004
Chuttur, M. (2009). Overview of the Technology Acceptance Model: Origins , Developments and Future Directions. Sprouts: Working Papers on Information Systems, 9(37), 1–23. https://doi.org/10.1021/jf001443p
Cooper, R. G. (2021). Accelerating innovation: some lessons from the pandemic. Journal of Product Innovation Management., 38(2), 221–232. https://doi.org/10.1111/jpim.12565
Dastjerdi, A. M., Kaplan, S., de Abreu e Silva, J., Anker Nielsen, O., & Camara Pereira, F. (2019). Use intention of mobility-management travel apps: The role of users goals, technophile attitude and community trust. Transportation Research Part A: Policy and Practice, 126(May), 114–135. https://doi.org/10.1016/j.tra.2019.06.001
Govender, J. P. (2013). The Adoption of Internet Banking in a Developing Economy. Journal of Economics and Behavioral Studies, 5(8), 496–504. https://doi.org/10.22610/jebs.v5i8.423
Grandon, E. E., & Pearson, J. M. (2004). Factors that Differentiate between Adopters and Non- adopters of E-Commerce : An Empirical Study of Small and Medium Sized Businesses. Americas, The, August, 376–384.
Greiffenstern, S. (2010). The influence of computers, the internet and computer-mediated communication on everyday English. Logos Verlag Berlin GmbH.
Gupta, A., Dogra, N., & George, B. (2018). What determines tourist adoption of smartphone apps? Journal of Hospitality and Tourism Technology, 9(1), 50–64. https://doi.org/10.1108/jhtt-02-2017-0013
Ispriandina, A., & Sutisna, M. (2019). Faktor-Faktor Penerimaan Teknologi Yang Memengaruhi Intensi Kontinuitas Penggunaan Mobile Wallet Di Kota Bandung. Prosiding Industrial Research Workshop and National Seminar, 10(1), 1046–1055. https://jurnal.polban.ac.id/ojs-3.1.2/proceeding/article/view/1462
Kamel Boulos, M. N., Brewer, A. C., Karimkhani, C., Buller, D. B., & Dellavalle, R. P. (2014). Mobile medical and health apps: state of the art, concerns, regulatory control and certification. Online Journal of Public Health Informatics, 5(3), 1–23. https://doi.org/10.5210/ojphi.v5i3.4814
Karomah, Y. P. (2020). Persepsi Petani terhadap Aplikasi RegoPantes sebagai Penunjang Program Petani Go Online dalam Penggunaannya untuk Media Pemasaran Hasil Panen di Desa Wonokerso Kabupaten Batang. 4(1), 348–357.
Lee, S. M., & Trimi, S. (2020). Convergence innovation in the digital age and in the COVID-19 pandemic crisis. January.
Littlejohn, S. W., & Foss, K. A. (2008). Theories of Human Communication (9th ed.). Thomson Wadsworth.
Lu, J., Mao, Z., Wang, M., & Hu, L. (2015). Goodbye maps, hello apps? Exploring the influential determinants of travel app adoption. Current Issues in Tourism, 18(11), 1059–1079. https://doi.org/10.1080/13683500.2015.1043248
Marangunić, N., & Granić, A. (2015). Technology acceptance model: a literature review from 1986 to 2013. Universal Access in the Information Society, 14(1), 81–95. https://doi.org/10.1007/s10209-014-0348-1
McCann, L., Gedikoglu, H., Broz, B., Lory, J., & Massey, R. (2015). Effects of observability and complexity on farmers’ adoption of environmental practices. Journal of Environmental Planning and Management, 58(8), 1346–1362. https://doi.org/10.1080/09640568.2014.924911
Mugo, D., Njagi, K., Chemwei, B., & Motanya, J. (2017). The Technology Acceptance Model (TAM) and its Application to the Utilization of Mobile Learning Technologies. British Journal of Mathematics & Computer Science, 20(4), 1–8. https://doi.org/10.9734/bjmcs/2017/29015
Nugroho, A. H., Bakar, A., & Ali, A. (2017). Analysis of Technology Acceptance Model: Case Study of Traveloka Arthatama. Journal of Business Management and Accounting, 1(1), 27–34.
Nurfadillah, P. S. (2018). McKinsey: Tahun 2022, Pasar E-Commerce Indonesia Capai Rp 955 Triliun. Kompas. https://ekonomi.kompas.com/read/2018/09/03/093900726/mckinsey--tahun-2022-pasar-e-commerce-indonesia-capai-rp-955-triliun
Park, Y. S., Konge, L., & Artino, A. R. (2020). The Positivism Paradigm of Research. Academic Medicine, 95(5), 690–694. https://doi.org/10.1097/ACM.0000000000003093
Poong, Y., Zaman, K. U., & Talha, M. (2006). E-commerce today and tomorrow: A truly generalized and active framework for the definition of electronic commerce. ACM International Conference Proceeding Series, 553–557. https://doi.org/10.1145/1151454.1151459
Priyono, A. (2017). Analisis pengaruh trust dan risk dalam penerimaan teknologi dompet elektronik Go-Pay. Jurnal Siasat Bisnis, 21(1), 88–106. https://doi.org/10.20885/jsb.vol21.iss1.art6
Pujiani, V., & Besra, E. (2009). Model Penggunaan Website E-Commerce di Indonesia : Analisa Kualitatif dan Kuantitatif. Artikel Ilmiah Hibah Bersaing. repository.unand.ac.id/711/1/Artikel_HB_Vera_Pujiani_09.doc
Rogers, E. M. (1995). Diffusion of Innovations (4th ed.). The Free Press.
Sugiharto, T., Suhendra, S., Hermana, B., & Suhendra, A. (2007). Model Adopsi E-Business oleh Pengusaha Kecil: Metode Pengukuran dengan Webstatistic dan Self Reported. Proc. Seminar Nasional Teknologi (SNT 2007).
Taherdoost, H. (2018). A review of technology acceptance and adoption models and theories. Procedia Manufacturing, 22, 960–967. https://doi.org/10.1016/j.promfg.2018.03.137
Utomo, Y., & Jumali, M. A. (2021). MODEL PENERIMAAN TEKNOLOGI APLIKASI PEMASARAN PADA KOPERASI USAHA WANITA DUKUH MENANGGAL SURABAYA. 19, 22–30.
Yulistyanti, D. (2016). Kajian Penerimaan Aplikasi Dropbox Dalam Pekerjaan Kelompok Siswa: Studi Kasus Smk Setia Negara Depok. Simetris: Jurnal Teknik Mesin, Elektro Dan Ilmu Komputer, 7(1), 15–28. https://doi.org/10.24176/simet.v7i1.484