Improving Application Quality Using Design Science Research (DSR) Methodology Based on TRI and TAM analysis

Main Article Content

Endi Putra
Jenar Suseno
Darmawan Napitupulu

Abstract

Abstract – This research is conducted to develop prototype with Design Science Research (DSR) methodology for Fundraising Information System (SANDRA) 2.0 Dompet Dhuafa. SANDRA is a web application which is used to manage donation funds and used by internal employees. However, on the actual condition there are several users complaining about complex data search, long loading time, and complex donation flow. The research is started with first iteration which is accomplished by questionnaire based on combined Technology Readiness Index (TRI) and Technology Acceptance Model (TAM) to determine the factors that affect users’ intention by its users. The result of this is that the users prioritize the usefulness of the application. The development on this research is focused on the minimizing the data searching process and adding new feature to reduce donation process. On the second iteration, the prototype is evaluated by the user’s using questionnaire and interview session with the representative of users. Users feel that the improvement is increasing their performance. By utilizing the DSR methodology, application development can be completed with close fulfilment of the requirement. The result of this research hopefully can be a suggestion for improvement on SANDRA application users and can contribute to academics’ knowledge.

Dimensions

Article Details

How to Cite
Putra, E., Suseno, J., & Napitupulu, D. (2023). Improving Application Quality Using Design Science Research (DSR) Methodology Based on TRI and TAM analysis. Jurnal Pekommas, 8(2), 137–148. https://doi.org/10.56873/jpkm.v8i2.5254
Section
Informatics

References

vom Brocke, J., Hevner, A. dan Maedche, A. (2020) “Introduction to Design Science Research,” (September), hal. 1–13. doi: 10.1007/978-3-030-46781-4_1.

Davis, F. D. (1989) “Perceived usefulness, perceived ease of use, and user acceptance of information technology,” MIS Quarterly: Management Information Systems, 13(3), hal. 319–339. doi: 10.2307/249008.

Dhuafa, D. (2022) “Tentang Kami - Yayasan Dompet Dhuafa Republika.” Tersedia pada: https://www.dompetdhuafa.org/tentang-kami/.

Hair, J. F., Ringle, C. M. dan Sarstedt, M. (2011) “PLS-SEM: Indeed a silver bullet,” Journal of Marketing Theory and Practice, 19(2), hal. 139–152. doi: 10.2753/MTP1069-6679190202.

Hair, J. F., Risher, J. J., Sarstedt, M. dan Ringle, C. M. (2018) “When to Use and How to Report the Results of PLS-SEM,” European Business Review, 31(1), hal. 2–24.

Hevner, A. dan Chatterjee, S. (2010) “Design Science Research in Information Design Research in Information Systems,Integrated Series in Information Systems 22,” hal. 9–22. doi: 10.1007/978-1-4419-5653-8.

Khumaidi, I. A. dan Kusumaningtyas, R. H. (2021) “Technology Acceptance Model Perilaku Pengguna pada Sistem Enterprise Dompet Dhuafa,” Applied Information System and Management (AISM), 4(1), hal. 11–16. doi: 10.15408/aism.v4i1.19484.

Lin, C. H., Shih, H. Y. dan Sher, P. J. (2007) “Integrating technology readiness into technology acceptance: The TRAM model,” Psychology and Marketing, 24(7), hal. 641–657. doi: 10.1002/mar.20177.

Parasuraman, A. (2000) “Technology Readiness Index (Tri): A Multiple-Item Scale to Measure Readiness to Embrace New Technologies,” Journal of Service Research, 2(4), hal. 307–320. doi: 10.1177/109467050024001.

Pinem, A. A., Yeskafauzan, A., Handayani, P. W., Azzahro, F., Hidayanto, A. N. dan Ayuningtyas, D. (2020) “Designing a health referral mobile application for high-mobility end users in Indonesia,” Heliyon. Elsevier Ltd, 6(1), hal. e03174. doi: 10.1016/j.heliyon.2020.e03174.

Prasetio, Y. L. (2016) “8 Golden Rules Interface Design,” Binus Nusantara, hal. 1–4. Tersedia pada: https://socs.binus.ac.id/2016/12/22/8-golden-rules-interface-design/1/4.

Wahid, A. A. (2020) “Analisis Metode Waterfall Untuk Pengembangan Sistem Informasi,” Jurnal Ilmu-ilmu Informatika dan Manajemen STMIK, (November), hal. 1–5.