E-Government Readiness: Penilaian Kesiapan Aktor Utama Penerapan E-Government di Indonesia (E-Government Readiness: Main Actor Readiness Assessment for E-Government Application in Indonesia)

Main Article Content

Rossi Adi Nugroho
Yuyun Purbokusumo

Abstract

E-Government telah terbukti dapat meningkatkan akuntabilitas, transparansi dan keadilan dalam penyediaan layanan publik. Sistem ini juga menciptakan birokrasi yang efektif dan efisien serta mendorong partisipasi pemangku kepentingan dalam perumusan kebijakan publik. Indonesia telah menerapkan e-government selama hampir dua dekade, sejak diberlakukannya Instruksi Presiden No. 3 Tahun 2003  tentang Kebijakan dan Strategi Nasional. Akan tetapi, penerapan e-Government belum menunjukkan hasil yang optimal karena belum dilakukan secara merata dan levelnya berada di bawah rata-rata regional Asia Tenggara. Kegagalan penerapan e-government disebabkan oleh ketidakpahaman pemerintah tentang e-readiness dan pengambilan keputusan tanpa mempertimbangkan bukti yang memadai.  Penelitian ini menilai tingkat kesiapan Kementerian Kominfo sebagai aktor utama penerapan e-government dengan mengadopsi dan memodifikasi framework STOPE. Hasilnya menunjukkan bahwa Kementerian Kominfo berada dalam kondisi cukup siap. Akan tetapi, terdapat beberapa permasalahan yang perlu diatasi, seperti keterbatasan anggaran, SDM, regulasi, teknologi dan infrastruktur serta kurangnya lingkungan yang mendukung.

Article Details

Section
Articles

References

Al‐Osaimi, Khalid, Abdulmohsen Alheraish, and Saad Haj Bakry. 2008. "STOPE‐based approach for e‐readiness assessment case studies." International Journal of Network Management 18 (1): 65-75.

Azab, Nahed Amin, Sherif Kamel, and Georgios Dafoulas. 2009. "A suggested framework for assessing electronic government readiness in Egypt." Electronic Journal of e-Government 7 (1).

Bakry, Saad Haj. 2004. "Development of e‐government: a STOPE view." International Journal of Network Management 14 (5): 339-350.

Bhatnagar, Subhash C., and Nupur Singh. 2010. "Assessing the Impact of E-government: A Study of Projects in India." Information Technologies & International Development 6 (2):109-112. http://itidjournal.org/itid/article/viewFile/523/231.

Boemo-Mokhawa, Nametsegang, and Dundar F. Kocaoglu. 2014. "Determinants of e-government readiness: A literature review." Proceedings of PICMET'14 Conference: Portland International Center for Management of Engineering and Technology; Infrastructure and Service Integration. IEEE, 2014.

Bowles, D.M. 2011. “eReadiness Audit Tool.” Australian Maritime College Department of Maritime and Logistics Manajmen University of Tasmania Launceston.

Carter, Lemuria, and Vishanth Weerakkody. 2008. "E-government adoption: A cultural comparison." Information systems frontiers10 (4): 473-482.

Carvin, Andy, Jennifer Hill, and Shani Smothers. 2004. "E-government for all: Ensuring equitable access to online government services." The EDC center for media & community and the NYS forum.

Chen, Yining N, Chen HM, Huang W and Ching RK. 2006. "E-government strategies in developed and developing countries: An implementation framework and case study." Journal of Global Information Management (JGIM) 14 (1): 23-46.

CID, Harvard University. 2019. “Readiness for the Networked World A Guide for Developing Countries.” https://cyber.harvard.edu/readinessguide/guide.pdf

Das, Amit, Harminder Singh, and Damien Joseph. 2017. "A longitudinal study of e-government maturity." Information & Management 54 (4): 415-426.

Dukić, Darko, Gordana Dukić, and Neven Bertović. 2017. "Public administration employees’ readiness and acceptance of e-government: Findings from a Croatian survey." Information Development 33 (5): 525-539.

Elbahnasawy, Nasr G. 2014. "E-government, internet adoption, and corruption: an empirical investigation." World Development 57: 114-126.

Heeks, Richard. 2001. “i-Government Working Paper Series : Understanding e-Governance for Development.” UK:Institute for Development Policy and Management University of Manchaster.

Indrajit. 2006. Electronic Government. Yogyakarta: Penerbit Andi

Information Technologies Group (ITG). 2000. “Readiness for the Networked World: A Guide for Developing Countries.” Center for International Development at Harvard University. Cambridge USA. http://cyber.law.harvard.edu/readinessguide/

KemenKominfo. 2018. Peraturan Menteri Komunikasi dan Informatika Nomor 6 Tahun 2018. https://jdih.kominfo.go.id/produk_hukum/view/id/611/t/peraturan+menteri+komunikasi+dan+informatika+nomor+6+tahun+2018

KemenKominfo. 2018. Permen Kominfo Nomor 6 Tahun 2018 tentang Organisasi dan Tata Kerja dan Tata Kerja Kementerian Komunikasi dan Informatika RI.

Keramati, Abbas, Iman Behmanesh, and Hamid Noori. 2018. "Assessing the impact of readiness factors on e-government outcomes: An empirical investigation." Information Development 34 (3): 222-241.

Khalil, Omar EM. 2011."e-Government readiness: Does national culture matter?." Government Information Quarterly 28 (3): 388-399.

Koh, Chang E., Victor R. Prybutok, and Xiaoni Zhang. 2008. "Measuring e-government readiness." Information & management 45 (8): 540-546.

Kovačić, Zlatko J. 2005. "The impact of national culture on worldwide egovernment readiness." Informing Science Journal 8: 143-158.

Lee, H., Irani, Z., Osman, I. H., Balci, A., Ozkan, S., & Medeni, T. D. 2008. “Research note: Toward a reference process model for citizen-oriented evaluation of e-Government services.” Transforming Government: People, Process and Policy 2 (4) :297–310.

Lee, N.G. 2009. Penerapan e-Government, Seri Modul 3. Asian and Pacific Training Centre For Information And Communication Technology For Development. www.unapcict.org.

Li, Feng. 2003. "Implementing E-Government strategy in Scotland: current situation and emerging issues." Journal of Electronic Commerce in Organizations (JECO) 1 (2): 44-65.

Misuraca, G. 2007. e-Governance in Africa : From Theory to Action : A Handbook ICTs for Local Governance (Ottawa IDRC, 2007). IDRC. http : idrc.ca./en/ev/-13398-201- IDO-TOPIC.

Moon, M. Jae. 2002. "The evolution of e‐government among municipalities: rhetoric or reality?." Public administration review 62 (4): 424-433.

Mutula, Stephen M., and Pieter Van Brakel. 2006. "An evaluation of e-readiness assessment tools with respect to information access: Towards an integrated information rich tool." International Journal of Information Management: The Journal for Information Profesional 26 (3): 212-223.

Nugroho, Rossi Adi. 2019. Laporan Penelitian E-Readiness Kementerian Kominfo. Kementerian Kominfo.

Pardo, Theresa A., Taewoo Nam, and G. Brian Burke. 2012. "E-government interoperability: Interaction of policy, management, and technology dimensions." Social Science Computer Review 30 (1):7-23.

Park, Sangin, Yeon-Tae Choi, and Hong-Seok Bok. 2013. "Does better e-readiness induce more use of e-government? Evidence from the Korean central e-government." International Review of Administrative Sciences 79 (4): 767-789.

Peters T. 2005. E-Readiness in Developing Countries : Current Status and Prospect towrd the millennium development Goals e-ready for What? Infodev Vol 27.

Potnis, Devendra Dilip, and Theresa A. Pardo. 2011. "Mapping the evolution of e‐Readiness assessments." Transforming Government: People, Process and Policy. www.emeraldinsight.com/1750-6166.htm

Schwester, Richard. 2009. "Examining the barriers to e-government adoption." Electronic Journal of e-government 7 (1): 113-122.

Sebastian, M. P., and K. K. Supriya. 2013. "E-governance readiness: challenges for India." IIM Kozhikode Society & Management Review 2 (1): 31-42.

Shalini, Ramessur Taruna. 2009. "Are Mauritians ready for e-Government services?." Government Information Quarterly 26 (3): 536-539.

Sharifi, Mohammad, and Amir Manian. 2010. "The study of the success indicators for pre-implementation activities of Iran's E-Government development projects." Government Information Quarterly 27 (1): 63-69.

SPBE. 2020. Monitoring dan Evaluasi SPBE.

Tucker, Shin-Ping Liu. 2012. "Assessing and modeling the readiness of electronic government." International Journal of Electronic Commerce Studies 3 (2): 251-270. doi: 10.7903/ijecs.1094.

UNDESA, UN Department of Economic and Social Affairs. 2018. Government for Sustainable Development. www.publicadministration.un.org. diakses tanggal 30 Agustus 2018.

Waheduzzaman, Wahed, and Shah J. Miah. 2015. "Readiness assessment of e-government: a developing country perspective." Transforming Government: People, Process and Policy 9 (4): 498-516.